Please follow this steps:
If – you just installed the app:
The app needs some details inside a product to make it work.
please follow the instructions from this document.
If – you have inserted the data and it is not working
then make sure the visible button is on : visible (green color)
Then, probably your theme is not supported by our auto-install system.
please contact us at :
We will make sure to view your store, the problem and add your theme to our supported themes.